Service offerings and agreements ITIL V3 intermediate capability handbook
Author : Alison Cartlidge
Publisher : The Stationery Office
Total Pages : 142
Release : 2010-11-08
ISBN 10 : 0113312709
ISBN 13 : 9780113312702
Language : EN, FR, DE, ES & NL

Service offerings and agreements ITIL V3 intermediate capability handbook Book Description:

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capability qualification for SOA, and as a handy portable reference source for practitioners who work with these processes.


Service offerings and agreements ITIL V3 intermediate capability handbook
Language: en
Pages: 142
Authors: Alison Cartlidge
Categories: Business & Economics
Type: BOOK - Published: 2010-11-08 - Publisher: The Stationery Office

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capabilit
Planning, protection and optimization ITIL V3 intermediate capability handbook
Language: en
Pages: 158
Authors: George Kinnear
Categories: Business & Economics
Type: BOOK - Published: 2010-11-08 - Publisher: The Stationery Office

This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capabilit
ITIL V3 Service Capability PPO
Language: en
Pages: 167
Authors: Ivanka;Malone Menken (Tim;Blokdijk, Gerard)
Categories:
Type: BOOK - Published: 2009 - Publisher:

Itil V3 Service Capability Ppo
Language: en
Pages: 216
Authors: Ivanka Menken
Categories: Business & Economics
Type: BOOK - Published: 2009 - Publisher:

The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once aga
The Service Catalog
Language: en
Pages: 178
Authors: Mark O'Loughlin
Categories: Education
Type: BOOK - Published: 2010-03-04 - Publisher: Van Haren

The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly iden
Passing Your ITIL Intermediate Exams
Language: en
Pages: 312
Authors: Stationery Office (Great Britain)
Categories: Business & Economics
Type: BOOK - Published: 2010-01-11 - Publisher: The Stationery Office

This book presents the latest syllabus contnent and expert examination guidance, making it the definitive study aid for the IT service management intermediate e
Itil V3 Service Capability Ppo - Planning, Protection and Optimization of It Services Best Practices Study and Implementation Guide
Language: en
Pages: 168
Authors: Ivanka Menken
Categories: Computers
Type: BOOK - Published: 2009 - Publisher:

This book centers on the ability of an IT organization to deliver and support IT services on a day to day basis. The focus is on practical aspects of the ITIL v
The ITILĀ® v3 - Basics
Language: en
Pages:
Authors: Anurag Thakur
Categories: Computers
Type: BOOK - Published: 2018-11-15 - Publisher: Arth-Excel

Modern day IT Services and its subsequent businesses are going through a vast range of changes. These are changes in either demand or the way technology is evol
ITIL Foundation Exam Study Guide
Language: en
Pages: 408
Authors: Liz Gallacher
Categories: Computers
Type: BOOK - Published: 2012-10-15 - Publisher: John Wiley & Sons

Everything you need to prepare for the ITIL exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service mana
Itil V3 Service Capability Ppo Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Capability Ppo Exam
Language: en
Pages: 136
Authors: Ivanka Menken
Categories: Computers
Type: BOOK - Published: 2009 - Publisher:

This self-study exam preparation guide for the ITIL V3 Service Capability PPO (Planning, Protection and Optimization) certification exam contains everything you