Service offerings and agreements ITIL V3 intermediate capability handbook
Language: en
Pages: 148
Authors: Alison Cartlidge
Categories: Business & Economics
Type: BOOK - Published: 2010-11-08 - Publisher: The Stationery Office

This guide provides a quick reference to the processes covered by the ITIL V3 SOA syllabus. It is designed as a study aid for students taking the ITIL Capabilit
Planning, protection and optimization ITIL V3 intermediate capability handbook
Language: en
Pages: 166
Authors: George Kinnear
Categories: Business & Economics
Type: BOOK - Published: 2010-11-08 - Publisher: The Stationery Office

This guide provides a quick reference to the processes covered by the ITIL V3 PPO syllabus. It is designed as a study aid for students taking the ITIL Capabilit
ITIL V3 Service Capability PPO
Language: en
Pages: 167
Authors: Ivanka;Malone Menken (Tim;Blokdijk, Gerard)
Categories:
Type: BOOK - Published: 2009 - Publisher:

Itil V3 Service Capability Ppo
Language: en
Pages: 216
Authors: Ivanka Menken
Categories: Business & Economics
Type: BOOK - Published: 2009 - Publisher:

The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once aga
Itil V3 Service Capability Ppo - Planning, Protection and Optimization of It Services Best Practices Study and Implementation Guide
Language: en
Pages: 168
Authors: Ivanka Menken
Categories: Computers
Type: BOOK - Published: 2009 - Publisher:

This book centers on the ability of an IT organization to deliver and support IT services on a day to day basis. The focus is on practical aspects of the ITIL v
The Service Catalog
Language: en
Pages: 178
Authors: Mark O'Loughlin
Categories: Education
Type: BOOK - Published: 2010-03-04 - Publisher: Van Haren

The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly iden
Passing Your ITIL Intermediate Exams
Language: en
Pages: 312
Authors: Stationery Office (Great Britain)
Categories: Business & Economics
Type: BOOK - Published: 2010-01-11 - Publisher: The Stationery Office

This book presents the latest syllabus contnent and expert examination guidance, making it the definitive study aid for the IT service management intermediate e
Itil V3 Service Capability Ppo Certification Exam Preparation Course in a Book for Passing the Itil V3 Service Capability Ppo Exam
Language: en
Pages: 136
Authors: Ivanka Menken
Categories: Computers
Type: BOOK - Published: 2009 - Publisher:

This self-study exam preparation guide for the ITIL V3 Service Capability PPO (Planning, Protection and Optimization) certification exam contains everything you
The ITILĀ® v3 - Basics
Language: en
Pages:
Authors: Anurag Thakur
Categories: Computers
Type: BOOK - Published: 2018-11-15 - Publisher: Arth-Excel

Modern day IT Services and its subsequent businesses are going through a vast range of changes. These are changes in either demand or the way technology is evol
ITIL Foundation Exam Study Guide
Language: en
Pages: 408
Authors: Liz Gallacher
Categories: Computers
Type: BOOK - Published: 2012-10-15 - Publisher: John Wiley & Sons

Everything you need to prepare for the ITIL exam The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service mana